Privacy Policy

1. Introduction

Bramble Voyage ("we," "our," or "us") operates the bramblevoyage.com website and provides guided food tours in Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or booking our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Book a food tour through our contact form
• Subscribe to our newsletter
• Contact us via email or phone
• Interact with us on social media

This information may include:

• Full name
• Email address
• Phone number
• Dietary restrictions or preferences
• Tour preferences and special requests

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our tour services
• To process bookings and communicate about tours
• To send newsletters and marketing communications (with your consent)
• To respond to customer service requests
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Email marketing platforms
• Website hosting services
• Analytics providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal process
• Protect and defend our rights or property
• Protect the safety of our customers or the public
• Prevent or investigate possible wrongdoing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences. Please see our Cookie Policy for more detailed information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

7.2 Marketing Communications

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

7.3 Data Deletion

You may request deletion of your personal information, subject to legal retention requirements.

7.4 Data Portability

You may request a copy of your personal information in a commonly used format.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We will delete or anonymize your information when it is no longer needed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Singapore. Any disputes arising from this policy will be subject to the jurisdiction of Singapore courts.